New Policy: Ratusan Pensiunan Demo Kasus Penipuan, Bank Mandiri Taspen Angkat Bicara
Hundreds of Retirees Voice Outrage Over Bank Mandiri Taspen Fraud Case
New Policy – On Thursday, July 9, a large group of retirees gathered outside the Bank Mandiri Taspen Purwokerto office to express their grievances regarding alleged fraud committed by a former employee. The demonstrators, who identified themselves as victims of the scheme involving N, also known as Dika, aged 36, conducted a symbolic sealing of the building entrance. Various items were utilized for this ritual, including banners, a pocong doll, a coffin, and other symbolic objects. The gathering concluded around 2 o’clock in the afternoon.
Before departing from the venue, the protesters shared a meal together in the office corridor, which had been closed at the time. They subsequently hung a banner outlining their demands in front of the establishment and left behind several demonstration props, notably the coffin and the pocong doll. Additionally, some cracker packages were tied to the rolling door hooks as a symbolic gesture representing their disappointment with the bank management’s response.
Legal Representatives Present Victim Demands
Djoko Susanto, the legal representative for the victims, explained that the placement of crackers served as a moral message directed at the management. He noted that the bank’s decision to close its doors during the protest was interpreted as a sign of avoidance. “The bank closed its doors. This symbolizes that their mentality is like crackers—unable to resolve issues, instead opting to shut down the office. This is our moral message,” Djoko stated during the demonstration.
According to Djoko, the affected parties have pursued multiple legal and administrative channels to protect their rights. These efforts include filing reports with the Financial Services Authority (OJK). The primary demand remains consistent: the cancellation of loans that the victims believe resulted from criminal actions by the former bank employee. Furthermore, Djoko requested that law enforcement agencies expedite the case resolution and conduct an evaluation of the Purwokerto branch’s operations throughout the legal proceedings.
Bank Management Responds to Public Pressure
Bank Mandiri Taspen has affirmed its commitment to respecting the ongoing legal process and will not implement policies beyond those established by existing regulations. Jeffry MH, the bank’s legal counsel, clarified that the company cannot simply yield to protest demands without proper legal foundation. “We continue to honor the legal process. We cannot make decisions solely due to external pressure. We adhere to the law and will follow all applicable procedures,” Jeffry explained.
He further mentioned that the proposal to utilize corporate social responsibility funds to compensate victims cannot be implemented without clear legal justification. “Even when we wish to do good, there must be a basis. If we consider it beneficial but lack adequate legal grounds, it could actually create new problems,” he added.
Jeffry emphasized that Bank Mandiri Taspen does not provide protection to the former employee, who has been designated as a suspect by the Banyumas Police. The company initiated its own report regarding the alleged criminal offense after internal examinations revealed signs of violations. He also expressed appreciation for the swift actions taken by the Banyumas Police investigators in establishing the suspect.
Additionally, Jeffry detailed that all credit applications at Bank Mandiri Taspen follow standard operating procedures. Once credit funds are disbursed, the utilization becomes the responsibility of each individual customer. The bank also committed to complying with all final legal decisions, whether in criminal or civil matters. “We hope for legal certainty so that all processes run transparently. We respect and follow the ongoing legal procedures,” he concluded.
Bank Mandiri Taspen has also urged members of the public who believe they are victims to promptly report to the police so that all losses can be documented as part of the investigation process. This case gained attention after the former Purwokerto employee, N alias Dika, was named a suspect in allegations of fraud and embezzlement. Since the case emerged, victims have conducted several demonstrations with their main demand being the cancellation of problematic credits and the restoration of their rights through legal mechanisms.